Privacy Policy

Our site isn't intended for anyone under 18. We don't knowingly collect personal information from minors. If we discover that we've accidentally collected information from someone under 18, we'll delete it. If you're a parent or guardian and believe your child has shared information with us, please contact us right away and we'll remove it.

When you visit or shop with us, we may collect:

Basic details you give us:

• Name, email address, phone number

• Billing and shipping address

• Password (if you create an account)

Payment details (handled securely by our payment partners):

• Card or payment method details - we don't store these ourselves; they're processed securely through our payment gateway providers

Technical/device information, automatically:

• Your browser type, IP address, time zone

• Which pages and products you viewed

• What site or search brought you to us

• Cookies (small data files - see our Cookies section below)

We only ask for what we genuinely need to process your order, improve your experience, and keep our store secure.

We use your information to:

• Process and deliver your orders

• Send order confirmations, invoices, and shipping updates

• Respond to your questions or resolve issues

• Improve our website and product experience

• Detect and prevent fraud

• Send you offers or updates, only if you've opted in

We will never use your information for anything beyond what's described here.

We work with a small number of trusted partners to run our store, and they only get the information they need to do their job:

• Shopify - powers our website and checkout (their privacy policy)

• Payment gateway providers - process your payment securely; we never see or store your full card details

• Google Analytics - helps us understand how people use our site (their policy, opt out here)

• Shipping/courier partners - to deliver your order

We may also share information if legally required for example, in response to a court order or to protect our legal rights. If our business is ever sold or restructured, your data may transfer as part of that, but always with the same level of protection.

We use industry-standard security measures encryption, secure servers, and restricted access — to protect your information. That said, no method of storing or transmitting data online is 100% risk-free, and we can't guarantee absolute security. We recommend using strong passwords and being cautious about sharing sensitive information anywhere online.

We use cookies (small files stored on your device) to remember your preferences, understand how you use our site, and improve your shopping experience. You can disable cookies through your browser settings, though some parts of the site may not work as smoothly without them. Learn more at www.allaboutcookies.org.

We may show you ads based on your interests using tools like Google and Facebook. If you'd rather not see personalised ads, you can opt out here:

• Google Ad Settings

• Facebook Ad Preferences

• Digital Advertising Alliance opt-out

If you leave a review or testimonial, you agree that we may publish it on our website or marketing materials (we may lightly edit for length or clarity, but never change its meaning). If you'd like a review removed, just email us.

If you're in India: Under the Digital Personal Data Protection Act, 2023, you have the right to access the personal data we hold about you, request corrections, and ask us to delete it. You can also withdraw consent at any time (this won't affect anything already processed before withdrawal).

If you're in the EU: You have the right to access, correct, or request deletion of your personal information, in line with GDPR.

To use any of these rights, email us at customercare@voyara.in.

We retain your order information for as long as needed for our records, or until you ask us to delete it (subject to any legal requirements to retain certain records, like invoices).

This policy is governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Aurangabad, Maharashtra.

We may update this policy occasionally to reflect changes in how we operate or new legal requirements. Updates will be posted here with a revised date.

Reach out anytime at WhatsApp us or email us at customercare@voyara.in - REKAVI ENTERPRISES PVT. LTD., No. 601 and 602, Sai Aspire, Opp. Lion's Blood Bank, Near Sant Eknath Rangmandir, New Osmanpura, Aurangabad-431001.